We respect your privacy and are committed to protecting your personal information.
This policy explains what data we collect, how we use it, and the limited circumstances under which we share it.
Information we collect
We collect only what’s necessary to make our product work reliably.
- Account data: name, email, and authentication tokens (if you create an account).
- Usage data: logs of product activity (e.g., number of runs, workflow types).
- Technical data: browser type, operating system, and general device info.
- Cookies: small files that help remember your session or preferences.
We do not collect or store sensitive data such as payment card numbers, passwords, or private API keys.
How we use your information
We use collected data to:
- Operate and maintain the product.
- Improve performance, reliability, and user experience.
- Provide customer support and respond to inquiries.
- Send product updates or release notes (only if you opt in).
If you connect Aeye to third-party services (e.g., Notion, Slack, Zapier), we may access limited data from those integrations only as needed to perform actions you authorize.
Data storage & security
All stored data is encrypted in transit (HTTPS/TLS) and at rest.
We host our infrastructure on secure cloud providers (AWS / GCP) with strict access controls.
Access to user data is restricted to authorized team members for maintenance or troubleshooting.
Cookies & analytics
We use minimal, privacy-friendly analytics to understand general usage patterns — not individual behavior.
You can disable cookies in your browser at any time; core functionality will still work.
Third-party services
We may use trusted third-party providers for:
- Cloud hosting (e.g., AWS, GCP)
- Analytics (e.g., Plausible, Fathom)
- Email delivery (e.g., Postmark, SendGrid)
These services comply with GDPR and similar data protection standards.
Your rights
You can:
- Request a copy of your stored data.
- Ask us to delete your data permanently.
- Opt out of any non-essential communication.
To make a request, contact privacy@aeye.email — we’ll respond within 30 days.
Data retention
We retain minimal data for as long as your account is active.
When you delete your account, related data is automatically removed within 7 days (unless required for security or compliance).
Updates to this policy
We may occasionally update this privacy policy to reflect new features or legal requirements.
The “last updated” date will always indicate the latest version.
Contact us
If you have any privacy concerns or data-related questions: privacy@aeye.email