Terms of Service

Last updated on January 1, 2025.

These Terms of Service (“Terms”) govern your use of our product, website, and related services (collectively, “the Service”).

By accessing or using the Service, you agree to these Terms and our Privacy Policy.

If you disagree with any part, please do not use the Service.

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Who we are

We create and support AI-powered tools that help you analyze, automate, and oversee workflows effortlessly.

Our aim is to deliver a smart, efficient solution that seamlessly fits into your existing setup.

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Use of the service

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You may not:

  • Attempt to hack, decompile, or disrupt our systems.
  • Abuse rate limits or interfere with other users’ access.
  • Use the Service to transmit malicious code or spam.
  • Misrepresent your identity or impersonate another person.

We reserve the right to suspend or terminate accounts that violate these conditions.

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Accounts & access

Some features require an account. You’re responsible for safeguarding your login credentials. If you suspect unauthorized access, notify us immediately at security@aeye.email.

You must be at least 16 years old to use the Service.

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Subscriptions & billing

For paid plans, you agree to provide accurate billing information. All fees are charged in USD (or specified currency) and billed according to your selected plan.

You can cancel anytime — your subscription remains active until the end of the billing period. No refunds are provided for partial billing cycles unless required by law.

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Intellectual property

All code, design, and documentation related to the Service remain our property unless stated otherwise. You retain ownership of the data you upload or generate through the platform.

You grant us a limited right to process your data only as needed to operate the Service.

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Service availability

We aim for 99.9% uptime, but occasional downtime may occur for maintenance or upgrades.

We are not responsible for interruptions caused by third-party services, network issues, or events outside our control.

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Limitation of liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim related to the Service will not exceed the fees you paid in the last 12 months.

Use the Service at your own discretion and risk — it’s designed for developers who understand technical environments.

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Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or misuse the platform.

Upon termination, all rights and licenses granted to you under these Terms will end immediately.

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Changes to terms

We may update these Terms from time to time.

If changes are significant, we’ll notify you via email or in-app notice before they take effect.

Your continued use of the Service after updates constitutes acceptance of the new Terms.

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Contact us

Questions about these Terms? info@aeye.email

We’re happy to clarify anything before you sign up or upgrade.

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